Refund and Returns

1.Definitions
In these Conditions of Sale
The “Company” means Quad-X Ltd
The “Conditions” means these Conditions of Sale.
The “Purchaser” means the company, firm or individual who buys or has agreed to buy the goods.
The “Quotation” means the quotation addressed to the Purchaser of the Company.
The “Goods” means any item of whatsoever nature which the Purchaser buys or has agreed to buy from the Company on the Conditions.
The expression “ liability whatsoever” shall include, without prejudice to the generality of the expression, liability in tort (including negligence) and in contract, including liability for consequential loss (including loss of profits) or damage of any kind howsoever caused or arising.

2.General
(a) Unless otherwise stated acceptance of the Quotation must be communicated by the Purchaser to the company within 28 days from the date of the Quotation in order to constitute a binding contract.
(b) The placing of an order (whether orally or in writing) and whether or not based on a Quotation shall be deemed to be subject to the Condition which shall apply to the exclusion of any other provisions contained in any other document issued by the Purchaser and, in particular, but without prejudice to the generality of the foregoing, contained in any order sent by the Purchaser.
(c) No modification or amendment of the Conditions shall be binding upon the Company unless agreed to in writing by someone duly authorised on behalf of the Company.
(d) Unless otherwise stated in writing all descriptions, specifications, drawings and particulars of weights and dimensions submitted by the Company or otherwise contained in the Company’s catalogues, brochures, price lists and other published matter are approximate only and none of these form part of any contract or give rise to any independent or collateral liability upon the part of the Company being intended merely to present a general idea of the Goods as described therein.

3.Price
(a) Unless otherwise stated the price for the Goods in respect of:- contracts for delivery within Great Britain, N.Ireland, ROI is excluding the cost of delivery charges VAT and all applicable taxes and duties the cost of which shall be determined as at the date of dispatch shall be payable by the Purchaser.
(b) The Purchaser shall not be entitled to make any deduction from the price of the Goods in respect of any set-off or counter-claim unless both the validity and the amount thereof have been expressly admitted by the Company in writing.
(c) Unless otherwise stated any Quotation is based upon the current cost of materials, labour, transport, overheads and other charges and the price quoted is subject to fair adjustment reflecting any alteration in the cost of materials, labour, transport, overheads or other charges during the period between the date of the Quotation and the date of dispatch.

4. Terms of Payment
(a) All goods must be paid in full before dispatch.
(b) Failure to pay the price or any part thereof or any other monies payable by the Purchaser hereunder will also entitle the Company as its option and without prejudice to any other right or remedy to refuse to make delivery of any further consignment of Goods under this contract or any other contract or to cancel any uncompleted order without incurring any liability whatsoever to the Purchaser for any delay.
(c) Where payment is made by cheque, it shall not be deemed to have been made until the cheque has been honoured by the drawer’s bank.
(d) All goods remain the property of the Company until payment of goods has been made in full.

5.Risk
(a) The Goods shall be at the Purchaser’s risk from the occurrence of the first point of time of any of the following events:- (i) the physical delivery of the Goods to the Purchaser at the Company’s place of business, or (ii) the physical delivery of the Goods to the Purchaser’s carrier, or (iii) the physical delivery of the Goods to the Purchaser’s place of business by the Company.
(b) The Goods shall remain at the Purchaser’s risk notwithstanding any subsequent return or retaking of possession by the Company.

6.Delivery
(a) Unless otherwise stated in writing any time or date for the delivery shall run from the date which acceptance of the order is communicated to the Purchaser.
(b) The Company will make all reasonable endeavours to effect delivery on the date stated but any time or date stated for delivery is given, and intended as an estimate only and shall not be of the essence.
(c) Delivery of the Goods shall be deemed to have taken place upon first point in time of any of the events specified in Condition 6 (a) above. Signature of any delivery note by an agent, employee or representative or the Purchaser or by any independent carrier shall be conclusive proof of the delivery of the Goods. Section 36 of the Sale of Goods Act 1893 shall not apply.
(d) Without prejudice to any rights of the Company hereunder, if the Purchaser shall fail to give on or before the agreed date of delivery all instructions reasonably required by the Company and all necessary documents, licences, consents and authorities (which the Purchaser is obligated under the Conditions or by law to obtain) for forwarding the Goods or shall otherwise cause or request delay, the Purchaser shall pay to the Company all costs and expenses incurred arising from such delay.

Quad-X Ltd WARRANTY POLICY
This is the general warranty policy, however specific products may have additional terms.
Provided machine has been serviced by an authorised dealer in accordance with the service intervals as laid out in the Owner’s Manual, The Company will repair or replace free of charge any pieces we recognise to be faulty within 12 months following the original purchase. If the part is found by the Company to be defective, such parts will at the company’s opinion be replaced or repaired at cost to the Company.
All parts alleged by the purchaser to be defective must be returned to the company, freight and duties prepaid within the warranty period
The warranty does not cover labour or other costs or expenses, incidental to the repair and/or replacement of products or parts. The Company makes no other warranty of any kind, whether expressed or implied and do not take any responsibility upon eventual damages involved in the use of our products, even if defective.

The Company does not warrant in any way, any product which has been used for commercial use or is subject to misuse or abuse, mishandling, misapplication, non-original parts have been fitted, neglect (including but not limited to improper maintenance), accident, modification (including but not limited to unauthorised parts or attachments), or adjustment or repair performed by anyone other than the Company or an Authorised dealer.
The parties hereto expressly agree that the purchaser’s sole and exclusive remedy against the Company shall be for the repair or replacement of the defective product as provided in this limited warranty. This exclusively remedy shall not be deemed to have failed of its essential purpose so long as the Company is willing and able to repair or replace defective goods.
This limited warranty is in lieu of all other warranties, express or implied, including those of merchantability or fitness for a particular purpose not expressly set forth herein.
The Company’s liability (whether under the theories of breach of contract or warranty, negligence or strict liability) for its products shall be limited to repairing or replacing parts found by the company to be defective.
In no event shall the company be liable for incidental or consequential damages arising out of or in connection with the product. Consequential damages shall include, without limitation, loss of use, income or profit, or losses sustained as the result of injury (including death) to any person, or loss of or damage to property.
Any claim by purchaser regarding this product shall be deemed waived unless submitted to the Company within the limited warranty period in writing within the earlier of (i) fourteen (14) days following the date Purchaser discovered, or by reasonable inspection should have discovered, any claimed breach of this limited warranty, or (ii) thirty (30) days following the date of original purchase.

LOSS OR DAMAGE
The company accepts no liability for any direct or indirect consequences of any defects for stoppages or loss of use or accidents or loss or damage of any description.

IMPROVEMENTS
The company is continually improving its products and therefore reserves the right to make improvements or changes when it becomes practical and possible to do so without incurring any obligations to make changes or additions to equipment sold previously.

MODIFIED OR ALTERED EQUIPMENT
No warranty shall apply on any equipment or parts that have been modified or altered in any way without prior written approval and knowledge of the company. Warranty will be void if carried out by any unauthorised persons or the use of parts not purchased from or approved by the Company, unless otherwise agreed.